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Policies

Please read all policies before submitting a form!

  • All Services must be booked at least a week in advance
  •  A 50% deposit is required to secure bookings, deposits are non-refundable! 
  • The remaining payments must be made a day prior to the event
  • Meal prep service payments are to be made in full a week before each upcoming meal prep week!
  • Any last-minute event will be charged an extra $50 fee! 
  • Cancellations must be made 24hrs in advance for all services excluding meal prep delivery services to receive a 50% refund (On-site meal prep services apply to this policy)
  • Failure to cancel within these time frames will not guarantee you any refunds!
  • Meal prep delivery service refunds will be refunded according to the following: 
    • 5 days before delivery - 100% refund 
    • 4 days before delivery- 75% refund
    • 3 days before delivery - 50% refund 
    • 2 days before delivery- 25% refund 
    • 1 day before delivery- No refund (Why? Because your meal will be already prepared for the week) 
  • Both parties must sign a contract to confirm any events 
  • An 8.875% NYC Food Sales Tax Fee will be charged for all services

Understanding Our Pricing Policies

Q: How do you price your menu and services?


A: Your event boils down to so many more hidden costs than solely the cost of groceries. We factor in consulting you with your event, planning, hours spent grocery shopping/ buying equipment for the event, cost of transportation, varying market prices on ingredients, prep time, setting up, cleaning, presentation, budgeting, and so much more! On top of that, we as chefs have to find time to include charging our worth (credentials, expertise, resume, field experience, skills, and talent etc.) We understand that our pricing may not fit everyone's budget, but we ask you keep these factors in mind before booking us or  any other chefs in the industry. Trust me that this will be worth every dime!


Q: Why is my deposit non-refundable? 


A: The 50% deposit covers 50% of the events costs and service charges, It is non-refundable because it covers upfront costs that cannot be reversed or cancelled up to that point, as far as the cost of drafting the legal agreement, event and menu consultation, and preliminary planning for the event. Submitting a deposit means you are agreeing to move forward with us and forfeiting the deposit will mean all the work to detail out your event will technically be free which is really not. We take a lot of time and pride into focusing on the details of your event! 


Q: Do you travel? 


A: Yes, we travel. The cost of traveling personal chef services is: 

The service and supply/ food cost + transportation (flight, rental, car, etc.) + lodging/stay (Hotel- we cannot stay with guest under any circumstances) 


IF YOU HAVE ANY MORE QUEATIONS PLEASE DO NOT HESISTATE TO CONTACT AND ASK! 

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